Shift Leader

2 weeks ago


Stillwater, United States Potbelly Sandwich Works Full time
Shift Leader Job Description

Potbelly Sandwich Shop is seeking a skilled Shift Leader to lead and manage a team of associates in a fast-paced, friendly environment. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for delivering exceptional customer service.

Key Responsibilities:

  • Lead a shift by managing and developing associates to execute outstanding product quality and customer service
  • Build sales and control costs for each shift
  • Ensure all security procedures are followed
  • Count drawers and follow proper daily cash handling procedures
  • Prepare quality finished products efficiently
  • Comply with health and safety standards for food, cleanliness, and safety
  • Restock food line, chips, and cooler
  • Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
  • Operate cash register: handle, balance, and follow all cash handling procedures
  • Effectively handle customer complaints/issues

Requirements:

  • At least 18 years old
  • A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
  • Ability to stand/walk for 8-9 hours or as needed
  • Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
  • Illinois Applicants: all IL employees are required to become food safety certified within 30 days of employment

What We Offer:

  • Competitive pay
  • Medical, Dental & Vision Insurance
  • Domestic Partnership Benefits
  • Paid Parental Leave
  • FSA and HSA with Employer Contribution
  • Commuter Benefit Program
  • Retirement Savings 401(k) with company match
  • Employee Assistance Program
  • Paid Time Off
  • Discount Program
  • Flexible Work Schedule
  • Career growth opportunities

Why Work at Potbelly?

Potbelly actively creates and promotes an environment that is inclusive of all people and their unique abilities, strengths, and differences. We respect and embrace diversity in each other, our customers, suppliers, and all others with whom we interact as an essential component in the way we do business.

We're an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, or veteran status.


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