Shift Leader
2 weeks ago
Potbelly Sandwich Works is seeking a skilled Shift Leader to lead our team and deliver exceptional customer service. As a Shift Leader, you will be responsible for managing and developing associates to execute outstanding product quality and customer service, building sales, and controlling costs for each shift.
Key Responsibilities:- Lead team members on shifts, including efficient assignment of tasks while providing feedback
- Ensure all security procedures are followed
- Ensure back-of-the-house procedural standards are met
- Count drawers and follow proper daily cash handling procedures
- Prepare quality finished products efficiently
- Comply with health and safety standards for food, cleanliness, and safety
- Restock food line, chips, and cooler
- Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
- Operate cash register: handle, balance, and follow all cash handling procedures
- Effectively handle customer complaints/issues
- At least 18 years old
- A minimum of 1 year supervisory experience in a restaurant or retail environment preferred
- Ability to stand/walk for 8-9 hours or as needed
- Ability to lift up to 10 pounds frequently and up to 50 pounds occasionally
- Food safety certification required
- Competitive pay
- Medical, dental, and vision insurance
- Domestic partnership benefits
- Paid parental leave
- FSA and HSA with employer contribution
- Commuter benefit program
- Retirement savings 401(k) with company match
- Employee assistance program
- Paid time off
- Discount program
- Flexible work schedule
- Career growth opportunities
Potbelly Sandwich Works is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment where everyone feels valued and respected.
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