AWS Cloud Contact Center Specialist

1 week ago


Universal City, California, United States Ekman Associates Full time

Earn a salary of $90,000 - $120,000 per year as our new AWS Cloud Contact Center Specialist As a key member of our team, you will be responsible for configuring and managing user administration for two new support tools, integrating APIs with AWS services, and migrating to a new cloud Identity Provider.

You will work closely with our team to redesign call flows and clean up queues to improve the unified customer experience. We offer a comprehensive benefits package and a dynamic work environment that encourages growth and development.



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