Clinical Quality Manager

3 weeks ago


Bakersfield, California, United States FRESENIUS MEDICAL CENTER Full time
Job Summary

We are seeking a highly skilled Clinical Quality Manager to join our team at FRESENIUS MEDICAL CENTER. As a Clinical Quality Manager, you will be responsible for promoting and supporting the use of Continuous Quality Improvement (CQI) principles, methods, and tools to improve processes and patient outcomes at the facility and area levels.

Key Responsibilities
  • Quality Improvement Champion: Serve as a quality improvement champion and role model by promoting and supporting the use of CQI principles, methods, and tools to improve processes and patient outcomes.
  • Clinical Quality Oversight: Monitor data/information, prioritize areas for improvement, determine potential root causes, develop, implement, evaluate, and revise plans that result in improvements in clinical quality outcomes in dialysis facilities within a geography.
  • Facilitate Quality Programs: Facilitate the implementation and integration of the FKC Quality programs and initiatives into the facilities' standard operating procedures through teamwork and collaboration with the facility clinical, interdisciplinary, and operations teams.
  • Subject Matter Expert: Serve as a subject matter expert for clinical quality matters when collaborating with other RNs and members of the Clinic IDT.
  • Quality and Clinical Initiatives: Manage the execution of Quality and other clinical initiatives, interventions, and standardized education materials with Clinic teams within the assigned area(s).
  • Leadership and Guidance: Provide general direction, nursing, and clinical guidance related to appropriate theoretical perspectives and feedback based upon professional standards and FMCNA guidelines to support facility RNs within the assigned area in achieving the desired outcomes in the following: quality, patient satisfaction, teamwork, unit culture, and employee satisfaction.
  • Collaboration and Communication: Collaborate with appropriate stakeholders, including but not limited to the Clinical Quality leadership, Education, Clinical Services, Nutritional Services, Social Work Services, Regulatory, and Compliance to take the appropriate steps to facilitate achievement of quality goals and ongoing patient safety improvement.
  • Root Cause Analysis and Action Plan Development: Assist with root cause analysis and action plan development and evaluation as needed.
  • Education and Training: Utilize adult education principles in the execution of education programs and processes that facilitate the implementation and incorporation of the company's quality standards and the practice of Continuous Quality Improvement in facility standard procedures.
  • Customer Service: Accountable for outstanding customer service to all external and internal customers, including patients, staff, physicians, field management, and staff, and payers, including disease management entities.
Requirements
  • Education: Registered Nurse required.
  • Certification: Certification in Nephrology Nursing or quality preferred.
  • Experience: 3+ years dialysis experience required. 3+ years management experience in a clinical leadership role.
  • Skills: Strong organizational, critical thinking, and customer service skills. Demonstrated leadership competencies and adaptability to changes in priorities. Ability to work collaboratively with other members of the team, gain support, and input while participating in quality improvement activities. Strong verbal and written communications skills. Ability to analyze and propose alternate solutions, assist in resolving sensitive to complex issues.


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