Equipment Parts and Service Manager

4 weeks ago


Phoenix, Arizona, United States PoolCorp Full time

About the Role

Horizon Distributors, Inc. is a leading distributor of landscape and irrigation products, serving the needs of professional landscape contractors. We are seeking a highly skilled and experienced Sales and Service Center Manager to lead our service department and drive sales growth in a specific geographic location.

Key Responsibilities

  • Establish and maintain strong relationships with customers, sales team, and sales centers to achieve sales, margin, and operating income goals.
  • Monitor and track performance issues, utilizing established metrics, and provide monthly progress reports to senior management.
  • Ensure the sales team and service center are staffed with product knowledgeable, customer-oriented employees, providing training, coaching, and accurate and timely performance appraisals.
  • Oversee the maintenance and servicing of service department assets, including building, trucks, trailers, and shop-related equipment, to provide an operationally sound, efficient, clean, and safe environment for employees and customers.
  • Assist in the annual forecast/budget process by providing key sales and expense figures for the service center and market.
  • Participate in industry-related events and trade associations.

Requirements

  • Two years' experience in a managerial or supervisory role is desired.
  • Prior experience with small engine repair, specifically 2-cycle and 4-cycle small engine equipment.
  • Ability to lead, coach, delegate, inspire, and communicate in a clear, positive, and effective manner.
  • Excellent organization, presentation, and time management skills.
  • Demonstrated sales experience and proven negotiation skills.
  • Must hold a valid driver's license and have a satisfactory driving record according to the company's automobile insurance carrier.

About Us

POOLCORP is a drug-free company and Equal Opportunity Employer - By Choice. We understand, respect, and value diversity, unique styles, experiences, identities, ideas, and opinions, while striving to be inclusive of all people. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.


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