IT Asset Management Specialist
5 days ago
ICF is a global advisory and technology services provider that combines unmatched expertise with cutting-edge technology to help clients solve their most complex challenges. We're looking for an experienced IT Asset Management Specialist to join our team.
About the RoleThis position involves ensuring effective handling and compliance of IT assets throughout the organization. Responsibilities include managing inventory, processing equipment requests and returns, enforcing compliance, conducting asset audits, and coordinating with vendors for timely provisioning.
Key Responsibilities:- Process asset and service requests daily to ensure fulfillment and delivery to internal stakeholders.
- Respond to incidents, service request tickets, hardware and software requests, and other client needs as required within established SLAs.
- Support processes associated with the recovery and return of assets, including hardware, software, and computer accessories.
- Maintain up-to-date asset records in ITAM tools, ensuring data accuracy for all assets under management.
- Manage on-site inventory of IT hardware and accessories, ensuring accurate records of stock levels.
- Ensure accurate and up-to-date records in the ITAM system.
- Relevant certifications such as Certified IT Asset Manager (CITAM), Certified Software Asset Manager (CSAM), or other ITAM-related certifications are highly desirable.
- Experience with PowerBI and Advanced Excel techniques.
The estimated salary for this position in Reston, VA is $84,844 - $147,321 per year, depending on experience.
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