Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Team Member. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that every guest has an outstanding experience at ModWash.
Key Responsibilities:- Strive to expand the ModWash brand through membership sales and recommend additional services to guests.
- Evaluate guest needs and answer any questions they may have, providing personalized solutions to meet their needs.
- Guide guests through the ModWash experience, ensuring a seamless and enjoyable visit.
- Ensure facilities are always clean and presentable, maintaining a high level of quality and attention to detail.
- Strive to exceed service standards and sales goals, consistently delivering exceptional results.
- Strong interpersonal skills and a passion for serving others.
- A willingness to learn and grow, with a focus on self-improvement and continuous learning.
- Persuasiveness and determination, with the ability to effectively communicate with guests and colleagues.
- Comfortability selling services and a strong understanding of the ModWash brand and values.
- Flexibility in scheduling and a high school diploma or equivalent.
- A competitive hourly rate of $11.00 and opportunities for advancement within the company.
- A fun and dynamic work environment, with a focus on teamwork and collaboration.
- The chance to make a positive impact on our community and contribute to the ModWash mission.
ModWash is an equal opportunity employer and welcomes applications from diverse candidates. Upon offer, selected candidates are required to complete a pre-hire background check. Job Types: Full-time, Part-time. Pay Type: Hourly. Hiring Rate: $11.00.
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