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Payroll Account Manager
1 month ago
We are seeking a highly skilled Payroll Account Manager to join our team at iBusinessSolutions in Sarasota. As a key player in our payroll services team, you will be responsible for providing exceptional customer service to our clients, ensuring accurate and timely payroll processing, and maintaining strong relationships with clients.
Key Responsibilities:- Provide excellent customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
- Process payroll accurately and efficiently, ensuring compliance with all relevant laws and regulations.
- Enter and balance client data, and assist with the reconciliation of payroll accounts as needed.
- Learn and implement new systems and products, and train clients on their use.
- Assist with timekeeping, packing payroll packages and tax forms, and learn our HCM report writer.
- Demonstrate efficiency and flexibility in performing detailed tasks in a fast-paced work environment with frequent interruptions.
- Work both independently and collaboratively, with strong time management and multi-tasking skills.
- Complete office tasks as needed, and participate in departmental projects and initiatives.
- Self-motivation, strong attention to detail, team attitude, and appropriate phone etiquette.
- Proficiency in Microsoft Office, especially Microsoft Excel.
- Knowledge of payroll processing and payroll taxes preferred, and the ability to maintain an updated knowledge of payroll laws (Wage and Hour Laws and multi-state laws).
- Excellent customer service skills, with the ability to communicate efficiently via phone and/or email.
- Accurate data entry and payroll processing skills, with proficiency in entering and balancing client information.
- Flexibility, efficiency, and adaptability to manage multiple tasks in a fast-paced environment with frequent interruptions.
- Self-motivation, strong attention to detail, team attitude, and appropriate phone etiquette.
- Proficiency in Microsoft Office, especially Microsoft Excel.
- Knowledge of payroll processing and payroll taxes preferred, and the ability to maintain an updated knowledge of payroll laws (Wage and Hour Laws and multi-state laws).
iBusinessSolutions is a leading provider of payroll services, dedicated to delivering exceptional customer service and support to our clients. We are committed to providing a dynamic and collaborative work environment, where our employees can grow and develop their skills.
We offer a competitive salary range of $18-28 per hour, along with a comprehensive benefits package, including medical, dental, vision, 401(k), life insurance, health savings account, and paid time off.