Operational Manager

4 days ago


Marion, Illinois, United States Krispy Kreme Full time

Krispy Kreme seeks a skilled Operational Manager to lead our morning shift in Marion, IL. As a key member of our team, you will oversee daily operations, ensuring exceptional customer service and maintaining store standards.

Job Description:
  • We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience.

In this role, you will be responsible for leading, training, and motivating team members to provide excellent customer service and maintain product quality standards. You will also ensure efficient store operations, including inventory management, cleanliness, and adherence to health and safety protocols.

The ideal candidate will have previous experience in a supervisory or leadership role, strong communication and leadership skills, and the ability to work in a fast-paced environment. If you are a motivated and organized individual with a passion for delivering smiles, we encourage you to apply.

Key Responsibilities:
  1. Lead and train team members to provide excellent customer service and maintain product quality standards.
  2. Ensure efficient store operations, including inventory management, cleanliness, and adherence to health and safety protocols.
  3. Handle customer inquiries, resolve issues, and ensure customer satisfaction.
  4. Assist in opening and closing the store, cash handling, and balancing daily sales reports.
  5. Support management with scheduling, training, and team development.
  6. Monitor production and stock levels to meet customer demand.


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