Member Team Lead

1 week ago


Granville, West Virginia, United States Walmart Full time
Job Summary

As a Member Team Lead at Sam's Club, you will be responsible for leading a team of associates in providing exceptional customer service and ensuring a positive shopping experience for our members. You will be the face of our club, and your leadership and communication skills will be essential in driving sales growth and member satisfaction.

Key Responsibilities
  • Lead a team of associates in providing customer service and resolving member complaints and issues
  • Develop and implement strategies to drive sales growth and improve member satisfaction
  • Collaborate with other departments to ensure seamless execution of business processes
  • Provide coaching and feedback to associates to improve their performance and skills
  • Ensure compliance with company policies and procedures
Requirements
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience, including hiring, evaluating, mentoring, developing, and managing the workload of others
What We Offer

At Sam's Club, we offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet. Our benefits include health benefits, financial benefits, paid time off benefits, and other benefits.


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