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Retail Experience Manager

3 weeks ago

North Berwick, Maine, United States Burlington Full time

In this dynamic role, you will lead day-to-day customer service initiatives and inspire associates to deliver exceptional customer experiences at Burlington in Clive, IA.

Salary and Benefits

The salary for this position is $14-$14 per hour. We also offer flexible hours, an associate discount, and potential eligibility for benefits, paid time off, holidays, and sick time.

Job Description

As a Customer Service Lead, you will be responsible for:

  • Leading by example, approaching your work with Our Burlington philosophy and company core values in mind.
  • Creating a positive shopping experience for customers by proactively solving problems professionally and efficiently.
  • Driving improvement of friendliness, speed of checkout, and customer feedback surveys.
  • Maintaining a neat and orderly front end area.

You will interact with customers, troubleshoot issues, and coordinate meal and break periods while monitoring schedule adherence.