Travel Service Advisor
4 weeks ago
We are seeking a skilled Travel Service Advisor to join our team at SRT LLC. As a key member of our customer service team, you will be responsible for providing exceptional travel planning services to our clients. Your expertise in the travel industry will enable you to tailor-make itineraries that meet our clients' unique needs and preferences.
Key Responsibilities
- Discuss travel goals with clients, including lodging preferences and budget
- Compare complete and partial packages to find the best fit for the client
- Use travel software to book all aspects of the client's trip, including travel insurance when necessary
- Record all transactions and provide the client with appropriate receipts
- Handle customer complaints, travel issues, or refund requests
Requirements and Qualifications
- High school diploma or equivalent; degree in hospitality, tourism, or a related field a plus
- 1+ years experience in the travel industry preferred
- Strong working knowledge of computer reservations systems, GDS systems, and e-traveling
- Current knowledge of travel trends, both domestic and international
- Significant personal travel experience a plus
- Excellent communication and customer service skills
About Us
SRT LLC has been providing exceptional vacation travel planning services since 1974. Our team of travel experts has extensive knowledge of the travel industry and is dedicated to delivering personalized travel experiences to our clients. Whether you're looking for a relaxing beach vacation or an action-packed adventure, we can help you create unforgettable memories.
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