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Nighttime Hospitality Specialist

2 months ago


Nevada, Iowa, United States Bluegreen Vacations Full time
Position: Night Auditor

Company: Bluegreen Vacations

Overview:
Join our team at Bluegreen Vacations as a Night Auditor, where you will play a crucial role in ensuring a seamless experience for our guests during the overnight hours. As a key member of our hospitality team, you will be responsible for managing guest check-ins, addressing inquiries, and processing reservations with a focus on exceptional service.

Compensation:
Starting at $17.50 per hour, commensurate with experience.

Benefits:
As part of our commitment to employee satisfaction, we offer a comprehensive benefits package that includes:
1. Up to 21 Paid Days Off Annually
2. 401K Matching up to 5%
3. 9 Paid Holidays
4. 2 Paid Volunteer Days
5. 6 Weeks of Paid Parental Leave
6. Opportunities for Internal Growth and Career Development
7. Tuition Reimbursement Programs
8. Employee Discounts on Childcare, Hotels, and More

Key Responsibilities:
- Manage guest check-ins and check-outs efficiently.
- Address guest requests and inquiries with professionalism and courtesy.
- Reconcile financial transactions and ensure accurate cash drawer balances.
- Collaborate with security personnel to maintain a safe environment for all guests.
- Handle incidents and guest needs during the overnight shift, reporting any significant issues to management.

Qualifications:
- Proven experience in a Night Auditor or Front Desk role, preferably within the hospitality sector.
- Familiarity with basic accounting principles and resort operations.
- Ability to work independently during overnight shifts.
- Maintain a friendly, professional demeanor in all interactions.

At Bluegreen Vacations, we value diversity and inclusion as essential components of our success. We are dedicated to providing equal employment opportunities for all candidates and team members. If you are ready to contribute to a team that is passionate about creating memorable vacation experiences, we encourage you to consider this opportunity.