Shift Team Leader

2 days ago


Centralia, Illinois, United States Krispy Kreme Full time

As a Shift Team Leader at Krispy Kreme, you will play a key role in delivering exceptional customer experiences and driving store performance. Your responsibilities will include overseeing store activities, training team members, and ensuring a clean and welcoming environment for customers.

Key Responsibilities:

  • Lead and motivate a high-performing team to achieve sales and customer satisfaction goals
  • Develop and implement effective training programs to enhance team skills and knowledge
  • Monitor and maintain store appearance, including cleanliness and organization
  • Engage with customers to understand their needs and preferences, and provide personalized service
  • Manage cash handling and security procedures to ensure accuracy and integrity

Requirements:

  • Excellent communication and leadership skills
  • Ability to work in a fast-paced environment and adapt to changing circumstances
  • Strong problem-solving and conflict resolution skills
  • Ability to multitask and prioritize tasks effectively
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A fun and dynamic work environment
  • A discount on Krispy Kreme products

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