Service Delivery Manager
6 days ago
Job Summary: We are seeking a highly skilled Service Manager to lead our service delivery team and drive business growth. The successful candidate will be responsible for managing the team's daily activities, developing and refining company best practices, and executing the company's vision.
Key Responsibilities:
• Manage the service delivery team's daily activities, including dispatching service requests and providing accurate reports and metrics to management.
• Drive problem investigations and resolution, design and maintain process documentation, and ensure quality and profitable services are performed to agreed SLAs.
• Administer and manage Professional Services Automation Tool (ConnectWise), ensure systems, processes, and methodologies are followed according to company guidelines, and provide reports to Senior Management and clients.
• Identify trends, develop strategies, and responsible for developing and maintaining the technician training program, scheduling and supervising new hire training, and assisting in the development of technical support engineers.
• Build relationships with clients, participate in necessary client meetings, and provide strong client service skills.
Requirements:
• Strong organizational, presentation, and client service skills.
• Strategic planning with an ability to think ahead and plan over a 6–12-month time span.
• Ability to multi-task, adapt to changes quickly, and work in a team environment.
• Service awareness of all organization's key IT services and understanding of support tools, techniques, and how technology is used to provide IT services.
• Willing to work occasionally and/or be on call, holidays, and weekends.
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Amazon Delivery Driver
3 weeks ago
Sioux Falls, South Dakota, United States Amazon Delivery Service Partners (Various DSPs Hiring) Full timeJob Title: Amazon DSP NON-DOT Delivery DriverCompensation: At least $21.50/hour, plus overtime and benefitsAmazon DSPs (Delivery Service Partners) are seeking delivery driver associates to deliver packages to customers. DSPs are independent, small businesses that partner with Amazon to deliver packages out of local Amazon Warehouse.Why You'll Love Working...
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Amazon DSP Delivery Driver
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Sioux Falls, South Dakota, United States Amazon Delivery Partners Full timeAmazon Delivery Partners Job DescriptionAs a Delivery Driver at Amazon Delivery Partners, you will be responsible for:Key Responsibilities:Delivering Amazon packages to customers within the communityFOLLOWING strict safety standards on and off the roadInteracting with Amazon customers and the public in a professional and positive mannerUsing handheld...
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Service Delivery Manager
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Sioux Falls, South Dakota, United States HirefinderRPO Full timeJob Title: Service ManagerJob Summary: We are seeking a highly skilled Service Manager to lead our service delivery team and drive business growth.Key Responsibilities:Manage the daily activities of the service delivery team and ensure seamless execution of service requests.Provide accurate and timely reports to senior management on project status and...
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Service Delivery Manager
4 weeks ago
Sioux Falls, South Dakota, United States HirefinderRPO Full timeJob Title: Service ManagerJob Summary:The Service Manager is responsible for overseeing the activities and responsibilities of the service delivery team. This role reports to the Director of Operations and is accountable for developing and refining the company's best practices.Key Responsibilities:Manage the service delivery team's daily activities and the...
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Part-Time Delivery Associate
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Sioux Falls, South Dakota, United States Falls Delivery, LLC Full timeAbout the JobFalls Delivery, LLC is a veteran-owned Amazon Delivery Service Partner seeking motivated individuals to deliver bulk loads of Amazon packages to our small business partners up to 150 miles away from Sioux Falls. As a Route Driver, you will be the face of our company, consistently exceeding customer expectations by delivering packages with a...
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CDL Class A Driver
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Sioux Falls, South Dakota, United States Spee-Dee Delivery Service Full timeAs a CDL Class A Driver for Spee-Dee Delivery, you will be responsible for driving a tractor-trailer combination or straight truck to deliver and pick up palletized freight and/or large shipments. Your duties will include conducting pre-trip inspections, verifying load-related documentation, and collecting payments for shipments. You will also be required to...
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Package Handler Assistant
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Sioux Falls, South Dakota, United States Spee-Dee Delivery Service Full timeJob OverviewWe are seeking a highly motivated and detail-oriented individual to join our team as a Package Handler. As a key member of our delivery team, you will play a crucial role in ensuring the timely and accurate delivery of packages to our customers.Key ResponsibilitiesUnload freight from fleet vehicles and accurately sort packages by zip code, city,...
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Part Time Package Handler
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Sioux Falls, South Dakota, United States Spee-Dee Delivery Service Full timeJob SummaryWe are seeking a reliable and detail-oriented Package Handler to join our team at Spee-Dee Delivery Service, Inc. As a Package Handler, you will play a critical role in ensuring the efficient sorting and loading of freight in our warehouse.Key ResponsibilitiesUnload freight from fleet vehicles and accurately sort packages by zip code, city, or...
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CDL Class A Driver Position
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Sioux Falls, South Dakota, United States Spee-Dee Delivery Service, Inc. Full timeCDL Class A Driver OpportunityAt Spee-Dee Delivery Service, Inc., we are seeking a skilled CDL Class A Driver to join our team. As a CDL LTL Driver, you will be responsible for safely operating a tractor-trailer combination or straight truck to deliver and pick up palletized freight. This is a great opportunity to work with a reputable company and earn a...
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Sioux Falls, South Dakota, United States Falls Delivery, LLC Full timeFalls Delivery, LLC, a veteran-owned Amazon Delivery Service Partner, is seeking a motivated Route Driver to deliver bulk loads of Amazon packages to small business partners up to 150 miles away from Sioux Falls. As a key member of our team, you will be responsible for driving a company vehicle, using a company mobile device, and wearing a company-provided...
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Route Driver
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Sioux Falls, South Dakota, United States Falls Delivery, LLC Full timeAbout the JobFalls Delivery, LLC is seeking a reliable and skilled Route Driver to join our team. As a Route Driver, you will be responsible for delivering bulk loads of Amazon packages to our small business partners up to 150 miles away from Sioux Falls.Key ResponsibilitiesDrive a clean and modern company vehicle, weighing 10,000 lbs. or less, to deliver...
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Route Driver
4 days ago
Sioux Falls, South Dakota, United States Falls Delivery, LLC Full timeAbout the JobFalls Delivery, LLC is seeking a reliable and skilled Route Driver to join our team. As a Route Driver, you will be responsible for delivering bulk loads of Amazon packages to our small business partners up to 150 miles away from Sioux Falls.Key Responsibilities:Drive a clean and modern company vehicle, weighing 10,000 lbs. or less, to deliver...