Customer Service Representative

2 weeks ago


Williamstown, New Jersey, United States Sam's Club Full time

Job Title: Sales Floor Assistant - Member Experience

Job Summary:

We are seeking a highly motivated and enthusiastic Sales Floor Assistant - Member Experience to join our team at Sam's Club. In this role, you will play a critical part in delivering an exceptional shopping experience for our members, while also supporting the overall success of our sales floor operations.

Responsibilities:

  • Assist members with their purchases, respond to questions, and resolve any issues that may arise.
  • Process member transactions accurately and efficiently, using cash registers and other point-of-sale systems as needed.
  • Organize and maintain the sales floor area, ensuring it remains clean, neat, and visually appealing.
  • Collaborate with other sales floor team members to achieve sales goals and objectives.
  • Stay up-to-date on product knowledge and promotions, providing recommendations to members as needed.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service or retail experience preferred.
  • Ability to lift 25 pounds and stand for long periods.

What We Offer:

  • $17.00 - $24.00 per hour based on location and performance.
  • Opportunities for professional growth and development.
  • Competitive health benefits including medical, vision, and dental coverage.
  • 401(k) plan with company match.
  • Stock purchase plan.
  • Company-paid life insurance.
  • Tuition reimbursement program.

About Us:

Sam's Club, a subsidiary of Walmart, is a leading membership-based warehouse club that offers a wide range of products and services to its members. We pride ourselves on providing excellent customer service and creating a positive shopping experience for our members. If you're looking for a challenging and rewarding career with opportunities for growth and development, we encourage you to apply for this position.



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