Customer Experience Specialist
15 hours ago
At Living Spaces, we're seeking a skilled Customer Experience Specialist to join our team. As a Guest Services Representative II, you will provide exceptional support to customers with warranty or custom order questions. Your expertise will be invaluable in resolving issues and ensuring customer satisfaction.
Key Responsibilities:
- Serve as a subject matter expert and problem solver, researching issues and contacting guests with resolutions and next steps.
- Take ownership of escalated guests and ensure any issues are fully resolved.
- Research specific accounts and interactions to identify knowledge or process gaps.
- Capture accurate notes to summarize interactions on guest accounts.
- Address guest needs using a combination of soft skills, discovery/needs identification, problem solving, available tools, and knowledge of company products and policies.
- Coach and mentor agents in the moment on company processes and procedures.
- Communicate work status and trends to leadership.
- Model the Living Spaces Culture.
- Consistently meet/exceed key metrics.
- Participate in ongoing trainings.
Requirements:
- High school diploma or general education degree (GED). 3 years of related experience in a call center or customer service. Work experience at Living Spaces is a plus.
- Proficient knowledge of Microsoft Word, Excel, and Outlook. Experience with AX, Genesys Cloud, and MS Dynamics is a plus.
Benefits:
- Medical
- Dental
- Vision
- 401(k) (full and part time eligible)
- Vacation
- Sick Time
- Flex Spending Account
- Employee Assistance Program
Living Spaces is an Equal Opportunity Employer and participates in E-Verify.
-
Retail Customer Service Specialist
1 day ago
La Mirada, California, United States Living Spaces Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Living Spaces. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring the success of our retail operations.Key ResponsibilitiesPartner with the Operations Supervisor to drive...
-
Retail Customer Service Specialist
2 weeks ago
La Mirada, California, United States Living Spaces Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Living Spaces. As a key member of our sales floor team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions.Key ResponsibilitiesGuest Interaction: Greet and engage guests on the sales...
-
Customer Service Representative
3 weeks ago
La Mirada, California, United States Amtec Contract Full timeJob OverviewWe're seeking a skilled Customer Service Specialist to join our team at Amtec Contract. As a key member of our organization, you will be responsible for delivering exceptional business-to-business client service experiences.Key ResponsibilitiesProvide proactive customer support by anticipating and addressing client needs.Develop and maintain...
-
Customer Service Representative
3 weeks ago
La Mirada, California, United States Paramount Global Inc. Full timeJob OpportunityAt Paramount Global Inc., we're seeking a skilled Customer Service Specialist to join our team. This role is critical to our success, as we strive to provide exceptional service and quality to our internal staff and customers.Key ResponsibilitiesDevelop a strong working relationship with outside sales representatives to manage a jointly held...
-
Customer Service Representative
1 month ago
La Mirada, California, United States Living Spaces Full timeJob SummaryWe are seeking a highly skilled and customer-focused Retail Customer Service Specialist to join our team at Living Spaces. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions.Key ResponsibilitiesExecute standard work procedures in the front end, fun room,...
-
Sales Growth Specialist
3 weeks ago
La Mirada, California, United States Interior Logic Group, Inc. Full timeJob SummaryWe are seeking a highly motivated and results-driven Sales Growth Specialist to join our team at Interior Logic Group, Inc. As a Sales Growth Specialist, you will be responsible for growing a sales territory that focuses primarily on the multi-family market.Key ResponsibilitiesCultivate and develop new business opportunities through creative...
-
Business Development Specialist
3 weeks ago
La Mirada, California, United States ProCare Funding Full timeJob Title: Business Development SpecialistProCare Funding is seeking an experienced and ambitious Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for prospecting, building, and strengthening new and existing relationships with healthcare professionals in the personal injury sector in Southern...
-
Heavy Equipment Specialist
1 month ago
La Mirada, California, United States Tradesmen International, Inc. Full timeJob Title: Heavy Equipment SpecialistJob Summary:We are seeking a skilled Heavy Equipment Specialist to join our team at Tradesmen International, Inc. As a Heavy Equipment Specialist, you will be responsible for operating various types of heavy equipment, including cranes, forklifts, excavators, dozers, backhoes, loaders, and skid steers.Key...
-
Warehouse Operations Specialist
4 weeks ago
La Mirada, California, United States Wesco Full time{"title": "Warehouse Operations Specialist", "content": "Job SummaryAs a Warehouse Operations Specialist at Wesco, you will be responsible for performing a variety of tasks to ensure the efficient operation of our distribution center. This includes receiving, picking, packing, and shipping products, as well as maintaining a clean and organized work...
-
Butcher/Meat Sales Specialist
4 weeks ago
La Mirada, California, United States Quantum Ventures Full timeJob Opportunity at Quantum VenturesLocation: Germany | Contract type: Full-time/Part-time, permanent | Job ID: 841271Job SummaryWe are seeking a skilled Butcher/Meat Sales Specialist to join our team at Quantum Ventures. As a key member of our REWE market team, you will be responsible for providing exceptional customer service and product expertise at our...
-
Phlebotomy Specialist
3 hours ago
La Mirada, California, United States Martin Luther King Jr. Community Hospital Full timeJob SummaryThe Phlebotomy Specialist is responsible for collecting blood specimens from patients in a timely and efficient manner. This role requires strong communication skills and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesCollect blood specimens from patients using standard venipuncture or skin puncture...
-
Culinary Specialist
1 month ago
La Mirada, California, United States Sizzler Full timeSizzler Rosecrans Ave Job DescriptionWe are seeking a skilled Culinary Specialist to join our team at Sizzler Rosecrans Ave. As a key member of our kitchen staff, you will be responsible for preparing and cooking a variety of menu items to meet the high standards of our customers.Key Responsibilities:Wash, cut, and/or cook vegetables, fruit, meat, fish,...
-
Asset Protection Specialist
2 days ago
La Mirada, California, United States Home Depot Full timeHome Depot **Job Summary:** As an Asset Protection Specialist at Home Depot, you will play a critical role in preventing financial loss caused by theft and fraud. **Key Responsibilities:** * Identify incidents of theft and fraud, review CCTV footage and exception reports, and monitor the store's physical security * Support safety and environmental program...
-
Customer Experience Associate
1 month ago
La Mesa, California, United States AAA Full timeAAA Fletcher Pkwy **About the Role** As a Retail Service Specialist at AAA, you will be the face of our organization, providing exceptional service to our members and customers. Your primary responsibility will be to greet all visitors, determine their needs, and provide legendary service. **Key Responsibilities** * Provide DMV vehicle license,...
-
Customer Experience Associate
1 month ago
La Mesa, California, United States AAA Full timeAAA Fletcher Pkwy **About the Role** As a Retail Service Specialist at AAA, you will be the face of our organization, providing exceptional service to our members and customers. Your primary responsibility will be to greet all visitors, determine their needs, and deliver Legendary Service. **Key Responsibilities** * Provide DMV vehicle license,...
-
Cold Food Specialist
2 weeks ago
La Mirada, California, United States Compass Group Careers Full timeJob SummaryWe are seeking a skilled Cold Food Specialist to join our team. As a key member of our culinary team, you will be responsible for preparing and serving a variety of cold food items, including salads, sandwiches, and other delicatessen products.Essential Duties and ResponsibilitiesPrepare and serve cold food items, including salads, sandwiches, and...
-
Retail Service Specialist
2 weeks ago
La Mirada, California, United States O'Reilly Auto Parts Full timeJob SummaryO'Reilly Auto Parts is seeking a highly skilled Retail Service Specialist to join our team. As a key member of our store operations team, you will be responsible for providing exceptional customer service, supporting sales efforts, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesLead store team members in...
-
Retail Service Specialist
4 weeks ago
La Mirada, California, United States O'Reilly Auto Parts Full timeJob SummaryWe are seeking a highly skilled Retail Service Specialist to join our team at O'Reilly Auto Parts. As a key member of our store team, you will be responsible for providing exceptional customer service, supporting sales and operations, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesLead store team members in...
-
Retail Service Specialist
4 weeks ago
La Mirada, California, United States O'Reilly Auto Parts Full timeJob SummaryWe are seeking a highly skilled and motivated Retail Service Specialist to join our team at O'Reilly Auto Parts. As a key member of our store team, you will be responsible for providing exceptional customer service, supporting sales and operations, and ensuring a positive shopping experience for our customers.Key ResponsibilitiesLead store team...
-
Parts Delivery Specialist
2 weeks ago
La Mirada, California, United States TEC Equipment Full timeAbout TEC EquipmentTEC Equipment is a leading provider of heavy-duty trucks, medium-duty trucks, and trailers, with a strong presence in the western United States. Our company is headquartered in Portland, Oregon, and has over 30 locations across the region, serving thousands of customers in Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa,...