Part-Time Frontline Supervisor

3 days ago


Phoenix, Arizona, United States Burlington Full time

Job Description

We are seeking a highly motivated and customer-focused Retail Team Lead to join our Burlington team. As a key member of our retail team, you will be responsible for leading day-to-day customer service initiatives and inspiring your colleagues to provide exceptional customer experiences.

About the Job

The Part-Time Customer Service Lead will be responsible for driving improvement of friendliness, speed of checkout, and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism. This includes greeting customers warmly, answering their questions, and resolving any issues in a fair and efficient manner.

Requirements

  • Excellent communication skills, both written and verbal
  • Strong problem-solving abilities
  • Ability to work effectively in a fast-paced environment
  • High level of energy throughout your shift

Benefits

In addition to a competitive hourly rate, we offer flexible scheduling, an associate discount, and opportunities for professional growth and development. We also provide a comprehensive benefits package, including medical coverage and a 401(k) plan, to eligible part-time associates.



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