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Customer Support Specialist
2 months ago
Fred Loya Insurance is currently in search of a committed Customer Support Specialist to enhance their operations. In this role, you will be tasked with a variety of responsibilities, including the sale of new auto insurance policies, the renewal of existing policies, and delivering exceptional customer service.
Benefits:- Bonus compensation
- Comprehensive training provided
- Paid holidays
- Vacation days with pay
- Paid sick leave
- Health, dental, vision, and life insurance options available
- 401K matching program
- Potential for swift career advancement
- Performance reviews conducted biannually
- Minimum age of 18 years
- Bilingual abilities (English/Spanish) are advantageous
- Professional business attire required
- High school diploma or equivalent necessary
- Full-time availability
- Strong customer service and communication skills
- Dependable transportation
- Goal-oriented and self-driven
- Ability to engage potential clients
- Assertiveness and a commitment to excellent customer service
- Deliver professional and courteous service to clients
- Respond to customer inquiries and manage transactions
- Assess customer needs effectively
- Follow up with clients regarding quotes, renewals, and cancellations
- Engage in marketing efforts
- Maintain an organized workspace
- Conduct vehicle inspections and manage bank deposits
- Perform additional duties as required
- Waiting periods may apply
- Eligibility limited to full-time employees
- Provision of personal protective equipment
- Adherence to social distancing protocols
- Implementation of sanitizing and cleaning measures
Fred Loya Insurance is an Equal Opportunity Employer dedicated to fostering diversity and inclusion within the workplace.