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Customer Support Specialist

2 months ago


Commerce City, Colorado, United States Fred Loya Insurance Full time
Career Opportunity: Customer Support Specialist at Fred Loya Insurance

Fred Loya Insurance is currently in search of a committed Customer Support Specialist to enhance their operations. In this role, you will be tasked with a variety of responsibilities, including the sale of new auto insurance policies, the renewal of existing policies, and delivering exceptional customer service.

Benefits:
  • Bonus compensation
  • Comprehensive training provided
  • Paid holidays
  • Vacation days with pay
  • Paid sick leave
  • Health, dental, vision, and life insurance options available
  • 401K matching program
  • Potential for swift career advancement
  • Performance reviews conducted biannually
Qualifications/Requirements:
  • Minimum age of 18 years
  • Bilingual abilities (English/Spanish) are advantageous
  • Professional business attire required
  • High school diploma or equivalent necessary
  • Full-time availability
  • Strong customer service and communication skills
  • Dependable transportation
  • Goal-oriented and self-driven
  • Ability to engage potential clients
  • Assertiveness and a commitment to excellent customer service
Job Responsibilities:
  • Deliver professional and courteous service to clients
  • Respond to customer inquiries and manage transactions
  • Assess customer needs effectively
  • Follow up with clients regarding quotes, renewals, and cancellations
  • Engage in marketing efforts
  • Maintain an organized workspace
  • Conduct vehicle inspections and manage bank deposits
  • Perform additional duties as required
Benefit Conditions:
  • Waiting periods may apply
  • Eligibility limited to full-time employees
COVID-19 Precautions:
  • Provision of personal protective equipment
  • Adherence to social distancing protocols
  • Implementation of sanitizing and cleaning measures

Fred Loya Insurance is an Equal Opportunity Employer dedicated to fostering diversity and inclusion within the workplace.