Client Manager

3 weeks ago


Waterloo, Iowa, United States Marsh & McLennan Companies, Inc. Full time
Job Summary

We are seeking a highly skilled Client Manager to join our team at Marsh & McLennan Agency. As a Client Manager, you will be responsible for delivering exceptional client service and developing strategic solutions to meet the evolving needs of our clients.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with clients, understanding their business objectives and providing tailored solutions to meet their needs.
  • Benefits Strategy: Collaborate with clients to design and implement effective benefits strategies that align with their business goals and objectives.
  • Carrier Negotiations: Negotiate with carriers on behalf of clients, leveraging your expertise to secure the best possible rates and benefits.
  • Renewal and Open Enrollment: Manage the annual renewal and Open Enrollment process, ensuring seamless execution and excellent client outcomes.
  • Team Leadership: Provide guidance and support to team members, fostering a culture of excellence and continuous improvement.
Requirements
  • Experience: 5-7 years of experience in group health and benefits sales or service, with a strong understanding of health and welfare plan benefits and carriers.
  • Education: Bachelor's degree preferred, with a strong focus on business, finance, or a related field.
  • Skills: Excellent communication and interpersonal skills, with the ability to provide non-technical explanations to technical matters.
  • Licenses: Valid unrestricted Life and Disability License in California, with the ability to meet continuing education requirements.
What We Offer

As a Client Manager at Marsh & McLennan Agency, you will have the opportunity to work with a talented team of professionals, delivering exceptional client service and driving business growth. We offer a competitive total rewards package, including health and welfare benefits, tuition assistance, 401K savings, and other retirement programs.


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