Mechanical Sales Specialist
3 weeks ago
Discflo Corp is seeking a highly motivated and customer-driven Sales Application Engineer to join our sales team. As a key member of our team, you will play a critical role in driving and managing the technology evaluation stage of our sales process.
This role has many opportunities for advancement, and the right candidate could quickly move up from this position. With the right attitude, you will be able to successfully close sales and provide quality products to customers.
Responsibilities
* Develop and maintain professional relationships with engineers and end-users.
* Serve as a bridge between customers and Discflo's sales engineers, customer service, and manufacturing.
* Correctly identify and document customer requirements to insure a smooth sales process.
* Provide answers to sales inquiries through prompt and precise responses and quotation and bid document preparation.
* Maintain high-level product knowledge and application standards.
* Address technical elements of RFIs/RFPs to ensure proper product selection/quotation.
* Maintain accurate records in company-approved databases.
* Resolve customer issues in alignment with company values.
* Provide Management Team with regular updates on ongoing and future projects.
* Share product, service, or equipment technical and engineering information knowledge with team members as needed to successfully close sales & provide quality products to customers.
* Drive customer acceptance through effective cost reductions and operation improvements.
* Contribute to team goals and deliver consistent results.
* Establish the primary technical relationship with customers.
* Support the marketing team in implementing targeted market programs and securing new business.
* Assure thorough and rigorous customer technical training to help minimize installation and operational concerns and ensure high-level customer satisfaction.
Requirements
* Bachelor's degree in Mechanical Engineering and/or five to ten years related experience, required.
* Five to ten years related experience is required. An engineering degree is desired, but a degree in another related field is acceptable. More important is good mechanical aptitude, common sense, and above average telephone communication skills. Organizational and follow-up skills a must. Above else, a strong customer service attitude and willingness to go above and beyond is an absolute necessity.
- Preferred inside or territory sales experience selling mechanical equipment, instrumentation, or related process equipment.
- Customer driven backed with a strong work ethic.
- Excellent written and verbal communication skills.
- Ability to prioritize and multi-task daily.
- Knowledge of and ability to read & understand mechanical schematics/drawings and specifications.
- Strong attention to detail while maintaining consistent workflow.
- Prior experience with pumps and systems strongly preferred.
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