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Operations Specialist in Shared Services

2 months ago


Atlanta, Georgia, United States Assurant Full time
Position Overview

The Operations Specialist in Shared Services plays a crucial role in managing and investigating loan-related items. This includes the preparation of checks, ensuring their quality and precision, and organizing their dispatch (via standard or expedited mail). The specialist will also engage with internal teams to facilitate the retrieval of checks or provide tracking information for expedited deliveries.

Primary Responsibilities:
  • Execute job functions such as processing checks, managing payments, conducting maintenance, and performing basic analysis or research.
  • May engage in financial transactions, including balancing accounts and processing wire transfers.
  • Analyze and resolve issues concerning disbursements by reviewing system transactions, checks, reports, or written inquiries.
  • Utilize computerized systems for tracking, information collection, and troubleshooting issues raised by clients or customers.
  • Collaborate across multiple functional areas and with various clients.
  • Ensure a high level of accuracy in handling checks.
  • Maintain a secure environment for check processing.
This is a full-time role with a schedule from Monday to Friday, 8:00 a.m. to 4:30 p.m. EST.

Essential Qualifications:
  • High School diploma or GED.
  • Strong organizational skills with the ability to manage multiple tasks and meet deadlines.
  • Basic computer knowledge and proficiency in Microsoft Office, including Excel and PowerPoint.
  • Experience in data entry and document processing.
  • Effective oral and written communication skills with a professional demeanor.
  • A positive attitude and eagerness to learn.
**Onsite position**

Compensation: $16.00-$16.50 per hour, based on experience

Compensation Range:
$15.50 - $24.03

Any posted compensation range reflects a broad spectrum of factors, including candidate experience, background, and work location, while also allowing for potential salary growth within the role.

About Assurant
Assurant is a premier global business services firm dedicated to supporting, protecting, and connecting significant consumer purchases. As a Fortune 500 entity with operations in 21 countries, Assurant collaborates with leading brands to create innovative solutions and enhance customer experiences through mobile device services, extended service contracts, vehicle protection, renters insurance, lender-placed insurance products, and other specialized offerings.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law in employment decisions.