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Research Coordinator
2 months ago
The START Center for Cancer Research is a leading organization in the field of oncology clinical research, dedicated to accelerating the development of new anticancer drugs. As a Research Scheduler, you will play a critical role in facilitating excellent patient care by supporting and collaborating with the clinic team.
Key Responsibilities- Implement protocol-specific study schedules, including scheduling appointments, radiology procedures, and booking hotel stays.
- Communicate with insurance companies to obtain prior authorizations for patient procedures, including setting up peer-to-peer reviews as needed.
- Perform administrative tasks, such as scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients.
- Deliver quality services through consistent application of policies, procedures, protocols, and standards.
- Interact with patients and visitors in a caring and respectful manner, collaborating with other care team members to ensure coordinated patient care.
- Utilize and maintain patient electronic medical records, including filing, faxing, and copying.
- Contribute to ongoing quality improvements to provide efficient, cost-effective care.
- Engage in continuous education and training to maintain skills, knowledge, and competency to complete functions of the role.
- High School Diploma or equivalent.
- Effective communication skills and a collaborative attitude.
- Strong attention to detail.
- Knowledge of medical terminology as it relates to scheduling study-specific procedures such as CT/MRI/PET scans, biopsies, eye exams, etc.
- One year of experience in an outpatient physician practice or healthcare setting.
- Oncology background a plus.
- Comprehensive health coverage: Medical, dental, and vision insurance provided.
- Robust retirement planning: 401(k) plan available with employer matching.
- Financial security: Life and disability insurance for added protection.
- Flexible financial options: Health savings and flexible spending accounts offered.
- Well-being and work-life balance: Paid time off, flexible schedule, and remote work choices provided.
As a leading organization in community oncology centers globally, The START Center for Cancer Research provides access to specialized preclinical and early-phase clinical trials of novel anti-cancer agents. Our clinical trial sites have conducted more than a thousand early-phase clinical trials, including for 43 therapies that were approved by the FDA. We represent the world's largest roster of Principal Investigators (PIs) across our eight clinical trial sites. Committed to accelerating passage from trials to treatments, we deliver hope to patients, families, and physicians around the world.
