Library Support Staff

3 weeks ago


Mineral, Virginia, United States City of Charlottesville, VA Full time
Job Summary

We are seeking a highly motivated and detail-oriented individual to join our team as a Substitute Library Support Staff. This is a part-time, on-call position that requires flexibility and a willingness to work a variety of shifts, including evenings and Saturdays.

Key Responsibilities
  • Provide exceptional customer service to library patrons, responding to their inquiries and resolving issues in a professional and courteous manner.
  • Assist with library circulation services, including checking out and returning materials, processing payments, and maintaining accurate records.
  • Support the library's reference services, helping patrons locate and access library resources, and providing research assistance as needed.
  • Perform routine tasks, such as shelving books, processing new materials, and maintaining the library's physical environment.
  • Collaborate with library staff to achieve goals and objectives, and contribute to a positive and inclusive work environment.
Requirements
  • High school diploma or equivalent required.
  • Previous experience working in a customer service environment, preferably in a library or public service setting.
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work independently and as part of a team, with a high level of flexibility and adaptability.
  • Basic computer skills, including proficiency in Microsoft Office and library software.
Benefits

The City of Charlottesville offers a competitive benefits package, including health, dental, and vision insurance, retirement plan, and paid time off. We also offer opportunities for professional development and growth, as well as a dynamic and supportive work environment.


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