Medical Prescription Coordinator
3 weeks ago
Job Summary:
This role provides in-person and telephone reception, receives and directs new and refill prescriptions for further processing, and assists pharmacy personnel with clerical functions.
- Uphold Kaiser Permanente's Policies and Procedures, Principles of Responsibilities, and applicable state, federal, and local laws.
- Provide excellent customer service and telephone reception to patients.
- Receive new prescriptions and/or refills, ensuring correct entry/documentation of required information to process the order.
- Identify prescriptions needing refill authorization and refer to providers.
- Verify prescription information, including drug name, strength, direction for use, quantity to be dispensed, and special instructions.
- Recognize potential for generic or therapeutic substitution and alert pharmacists when necessary.
- Enter required prescription and patient information into the pharmacy computer system (PIMS) and type prescription labels.
- Process prescription refill authorization requests and enter responses from providers into PIMS.
- Package filled prescriptions for immediate or future sale and organize them for efficient retrieval.
- Sell prescriptions and other pharmaceutical merchandise to members, verifying correct patient identification.
- Record all transactions and receipt of cash, checks, or credit card charges in the cash register.
- Maintain the security and integrity of the cash register drawer contents.
- Count cash drawer change funds, prepare deposits, and reconcile daily cash register summary documents.
Requirements:
- Excellent customer service and telephone reception skills.
- Excellent written and verbal English-speaking communication skills.
- Ability to read, understand, and transcribe pharmaceutical information.
- Demonstrated mathematical skills (add, subtract, multiply, divide).
- MUST PASS BACKGROUND CHECK.
- Ability to lift/transport 1-50 lbs and perform light to moderate carrying, pulling, pushing, walking, and frequent bending, stooping, and reaching.
Benefits:
- Competitive salary range: $35,000 - $45,000 per year.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
Location: La Mesa, California.
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