Mortgage Loan Officer

2 days ago


Lake Forest, California, United States Mr. Cooper Full time

Unlock the Dream of Homeownership

At Mr. Cooper Group, we're dedicated to making the dream of homeownership a reality for our customers. As a Mortgage Loan Officer, you'll play a vital role in helping individuals achieve this goal.

About the Role

We're seeking a highly skilled and customer-focused Mortgage Loan Officer to join our team. In this role, you'll be responsible for providing exceptional service to our customers, navigating the mortgage loan process, and meeting production standards.

Key Responsibilities

  • Provide sales support, strong communication, and world-class service to customers, processors, and management from loan pre-qualification to loan closing.
  • Complete mortgage applications using our loan product system, ensuring compliance with company policy and government regulations.
  • Maintain production reports for leads and sales contacts, pipeline, and other pertinent sales activity reports.
  • Effectively manage and follow up on leads generated through various marketing efforts.

Requirements

  • Minimum of 2 years' experience as a Mortgage Loan Officer, preferably in a call center or similar fast-paced environment.
  • In-depth knowledge of mortgage loan products, industry regulations, and underwriting guidelines.
  • Must have knowledge of Government and Conventional loan products.
  • NMLS License
  • Exceptional customer service skills with the ability to build rapport quickly.
  • Proven track record of meeting or exceeding sales targets and customer service goals.
  • Proficient computer skills, including experience with mortgage loan origination software.
  • High school diploma or GED

What We Offer

Mr. Cooper Group is an Equal Opportunity Employer. We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you're passionate about helping others achieve their dreams of homeownership, we encourage you to apply.



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