Optometrist Leader

At EssilorLuxottica, we are committed to delivering exceptional eye care to our patients. We are seeking a highly skilled and motivated Associate Optometrist to join our team in Miami, FL.

The Associate Optometrist will be responsible for delivering high-quality optometric care to our patients, while also providing exceptional customer service and leading by example. This role will involve performing clinical protocols, managing key performance indicators, and collaborating with the MOD and store team to achieve business results.

• Ensure executional excellence and winning results in partnership with the MOD and store team.
• Demonstrate commitment to exceed results through strong competency in KPI management and high accountability.
• Ensure the brand is known as the leading optical provider within the community.
• Operate as a successful stakeholder to all leaders within the organization and local market.
• Place the patient/customer first and deliver excellent service.
• Strive to exceed expectations on all KPIs.
• Convey a commitment to providing unsurpassed patient service through ensuring staff performs the following service process steps:
  • Address all patients/customers' visual lifestyle needs.
  • Make eyewear recommendations based on patients/customers' needs.
  • Explain each step of the eye exam; listen carefully to patients/customers.
  • Utilize available tools and visual aids to summarize and ensure patients understand each aspect of their vision, eye health, and overall well-being.
  • Communicate effectively with patients the need for annual eye exams. Ensure all patients are appointed in TAB for their next eye exam.
  • Conduct all services in accordance with protocol and accepted standards of care.
• Ensure all patients receive accurate diagnosis and appropriate recommendations.
• Establish a positive doctor/patient relationship.
• Utilize and leverage effectively all technology to deliver unsurpassed patient/customer experiences.
• Ensure office systems are maintained.
• Maintain State Licensure in good standing and practices to the full scope of that license, responsible for maintaining Continuing Education requirements.
• Provide effective training and guidance to team members making use of Company-provided programs.
• Deliver clear, motivating, and constructive feedback in a timely manner to all associates.
• Create a positive culture linked to the corporate culture; identify what motivates each individual and direct conversations and actions appropriately.
• Encourage associate decision-making at the level closest to the patient.
• Maximize partnerships through leadership, participation, and involvement.
• Take pride in the appearance of the office.
• Maintain a safe working environment for all associates/patients.
• Lead by example.

• Doctor of Optometry.
• Commitment to quality patient care.
• Knowledge of current optometric theory and technology.
• Strong communicator and listener.
• Problem-solving ability.
• Solid organizational skills.

EssilorLuxottica offers a competitive compensation package, including a first-class total rewards package, which includes health care, retirement savings, paid time off/vacation, and various employee discounts. We are an Equal Opportunity Employer and welcome applications from qualified candidates. Upon request and consistent with applicable laws, we will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please contact us at [phone number] or [email address].