Client Services Consultant

4 days ago


Phoenix, Arizona, United States Randstad Full time

Company Overview: Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company.

Salary: $19 - $21 per hour, based on experience and qualifications.

Job Description: As a Client Services specialist, you will provide specialized support and answer complex questions related to retirement accounts and plans, including handling inquiries about IRS rules and regulations. You will also process various retirement account transactions such as distributions, Roth conversions, and changes to tax withholding elections.

Responsibilities:

  • Client Assistance: Provide high-quality, personalized solutions that fulfill client needs and retirement goals.
  • Transaction Processing: Process various retirement account transactions.
  • Client Loyalty: Inspire trust and loyalty through providing high-quality solutions.
  • Problem Solving: Help clients resolve issues and clarify complex topics.

Required Skills and Qualifications: To be successful in this role, you will need 3 years of experience in customer service or a related field, with basic computer skills and strong communication abilities. Additionally, you will need to be able to work independently and collaboratively as part of a team.

Benefits: Randstad offers a comprehensive benefits package, including health insurance, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



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