Grocery Store Team Lead

3 days ago

Kailua, Hawaii, United States Whole Foods Market Full time
Job Description

As a key member of our team, the Grocery Associate Team Lead plays a vital role in ensuring the smooth operation of our store's grocery department. This role requires a strong leader who can motivate and guide a team of team members to achieve exceptional results.

Key Responsibilities
  • Assist the Team Leader in all aspects of daily operations, including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects.
  • Lead and develop team members to achieve their full potential.
  • Develop and maintain creative store layouts and product merchandising.
  • Work with the Team Leader to achieve sales, purchasing, and labor targets.
  • Assist the Team Leader in analyzing sales, reports, and labor.
  • Demonstrate advanced product knowledge and stay up-to-date on new products.
  • Maintain good vendor relationships, develop new vendor relationships, and ensure all paperwork is properly submitted for vendor processing.
  • Work with the Team Leader to resolve team concerns or issues.
  • Function as the point person and departmental person in charge in the absence of the Team Leader.
  • Set and achieve the highest standards of retail execution.
  • Foster a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, and direct team members as necessary to satisfy and delight customers.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Provide timely, thorough, and thoughtful performance evaluations.
  • Consistently communicate and model Whole Foods Market's vision and goals.
Requirements
  • High energy, enthusiasm, and an affinity for our products, core values, and company philosophy.
  • Growth mindset towards greater responsibility and ownership.
  • Desire to coach and mentor others for growth.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge.
  • Advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Experience
  • 18+ months retail team member experience and 6+ months of supervisory experience.
Physical Requirements/Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour workday: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing, and pulling.
  • Work requires the following motions: bending, twisting, squatting, and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

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