Retail Sales Associate

3 weeks ago

Venice, California, United States Vuori, Inc. Full time
About Vuori, Inc.

Vuori, Inc. is a dynamic and fast-paced retail environment that reflects the company's brand values. We are driven by motivated and upbeat individuals who foster a love for the outdoors, diverse culture, athleticism, and the buzz of retail.

Job Description

The role of a Retail Sales Associate - Inventory Focused at Vuori, Inc. is to forge connections with customers while communicating the company's brand values through insightful product knowledge and a happy, optimistic outlook.

Key Responsibilities
  • Create an Unforgettable Customer Experience
    • Forge lasting relationships with customers.
    • Work with the sales team to ensure each customer receives the best service possible.
    • Greet customers in a timely, authentic, and engaging manner.
    • Prepare the fitting rooms, find sizes, and provide honest, knowledgeable feedback to customers regarding merchandise style and fit.
  • Be the Business
    • Achieve sales goals in a team-based commission environment.
    • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
    • Assist in the completion of projects while keeping the focus on customer experience.
    • Communicate inventory needs to support the business goal.
  • Operations
    • Ensure the backroom is tidy and easy to navigate.
    • Ensure destock and restock is handled on a daily basis.
    • Ensure the back of house is kept organized.
    • Organize supplies and communicate when needing restocked.
    • Support in weekly planning and re-organization of BOH to support inbound shipment receiving.
    • Ensure all shipments are being received and processed in a timely manner, and follow up with Inventory Lead and management team if needed.
    • Support daily manual restocks to ensure the floor is fully stocked.
    • Support weekly cycle counts.
    • Identify and communicate product concerns in a timely manner.
    Qualifications
    • Must be available to work nights, weekends, and holidays.
    • Must adhere to scheduled shifts with punctuality.
    • Ability to develop relationships with customers and colleagues.
    • Ability to positively and proactively handle customer concerns.
    • Ability to prioritize multiple tasks in a fast-paced environment.
    • Ability to quickly learn new procedures and processes.
    • Strong organizational skills and follow-through skills.
    • Excellent communication and interpersonal skills.
    • High level of ownership, accountability, and initiative.
    • Eager to develop new skills and responsive to feedback.

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