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Customer Service Ambassador

2 months ago

Chatham, New Jersey, United States Glisel Jimenez Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Ambassador at Glisel Jimenez. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial services products.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strong relationships with our clients, understanding their needs and providing tailored solutions to meet their goals.
  • Customer Service: Provide exceptional customer service, responding to client inquiries, resolving issues, and ensuring a positive experience.
  • Product Promotion: Promote our insurance and financial services products to clients, highlighting the benefits and features of each product.
  • Business Development: Identify opportunities to grow our business, developing new leads and partnerships to drive revenue growth.
Requirements
  • Excellent Communication Skills: Possess excellent written and verbal communication skills, with the ability to effectively communicate with clients and colleagues.
  • Customer Focus: Demonstrate a strong customer focus, with a passion for delivering exceptional service and building strong relationships.
  • Business Acumen: Possess a basic understanding of business principles, including sales, marketing, and customer service.
  • Technical Skills: Proficient in using computer software and systems, with the ability to learn new technologies quickly.
What We Offer
  • Competitive Compensation: A competitive salary and commission structure, with opportunities for bonuses and incentives.
  • Opportunities for Growth: A dynamic and growing company, with opportunities for career advancement and professional development.
  • Collaborative Team Environment: A supportive and collaborative team environment, with a focus on teamwork and mutual respect.