Customer Service Representative

2 days ago


Olive Branch, Mississippi, United States Natureplex LLC Full time
Job Summary

We are seeking a highly organized and detail-oriented Customer Service Associate to join our team at Natureplex LLC. As a key member of our customer service team, you will be responsible for maintaining accurate customer records, processing customer orders, and providing exceptional customer service.

Key Responsibilities
  • Maintain accurate and up-to-date customer records, including account information and interaction history.
  • Process customer orders from receipt to delivery, ensuring timely and accurate fulfillment.
  • Respond to customer inquiries, complaints, and comments in a professional and courteous manner.
  • Collaborate with internal teams to resolve customer issues and improve overall customer satisfaction.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Basic computer skills and proficiency in Microsoft Office.


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