Customer Service Representative

2 days ago


West Columbia, South Carolina, United States Teleperformance USA Full time
Customer Service Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service through active listening, empathy, and effective communication.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with internal teams to resolve complex customer issues
  • Provide accurate and timely information to customers regarding products and services
  • Meet or exceed performance metrics and quality standards

Requirements:

  • Proficient in Spanish and English
  • ~6 months customer service experience minimum
  • ~ High School Graduate or GED
  • ~ Comfort with desktop computer system
  • ~ Availability to work various shifts
  • ~ Ability to use Windows operating systems

About Us:

Teleperformance USA is a global digital business services company that delivers innovative solutions to help businesses streamline their operations and improve customer experiences. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.



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