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Front End Service Team Lead
2 months ago
As a Front End Service Team Supervisor at Walmart, you will play a vital role in ensuring exceptional customer experiences across our stores. Your primary responsibilities will include:
- Providing top-notch customer service, addressing customer inquiries, and resolving issues in a timely and professional manner.
- Leading a team of Front End Service associates, providing guidance, and coaching to ensure they meet performance expectations.
- Ensuring compliance with company policies, procedures, and regulatory requirements.
- Collaborating with other departments to achieve sales goals and improve overall store performance.
At Walmart, we offer a comprehensive benefits package, including:
- Competitive hourly wages, with opportunities for performance-based incentives.
- A range of health benefits, including medical, vision, and dental coverage.
- Financial benefits, such as 401(k), stock purchase, and company-paid life insurance.
- Generous paid time off, including parental leave, family care leave, bereavement, jury duty, and voting leave.
- Access to our education benefit program, Live Better U, which offers tuition reimbursement and other educational resources.
To be successful in this role, you will need:
- Excellent communication and leadership skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and conflict resolution skills.
- Experience in customer-facing roles, preferably in retail or a related industry.