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Profit Formula Senior Client Associate

2 months ago


Kettering, Ohio, United States Wells Fargo Full time
About this Role

We are seeking a highly skilled and experienced Profit Formula Senior Client Associate to join our team in Wealth and Investment Management at Wells Fargo Advisors. As a key member of our team, you will play a critical role in providing exceptional service to our clients and supporting the growth of our business.

Key Responsibilities
  • Assist Profit Formula Financial Advisors with sales, service, and operational activities, including providing top-notch service to clients via phone, in-person, and written correspondence.
  • Facilitate requests from Profit Formula Financial Advisors and clients for account-related information and quotes, schedule appointments, and prepare for client meetings.
  • Execute various administrative tasks, such as tracking referrals, coordinating marketing campaigns, and maintaining files to meet regulatory requirements.
  • Act as a liaison for referral sources, reviewing paperwork for completeness and forwarding to management as needed.
  • Utilize your experience as a Client Associate to anticipate and proactively resolve client and business-related issues.
  • Demonstrate seasoned judgment and professionalism when handling complex clients.
  • Provide knowledge and systems support to branch personnel and training for entry-level Client Associates.
Requirements
  • 4+ years of experience in brokerage and client services, or equivalent demonstrated through work experience, training, military experience, or education.
  • Desired qualifications include brokerage client support experience, financial services industry experience, administrative support experience, and experience interacting directly with customers.
  • Intermediate Microsoft Office skills, including Word, Excel, Outlook, and PowerPoint.
  • Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment.
What We Offer

We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.