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Radiology Scheduler Call Center Professional

2 months ago


Mount Kisco, New York, United States UnitedHealth Group Full time
About the Role

We are seeking a skilled Radiology Scheduler Call Center to join our team at UnitedHealth Group. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of radiology services to our patients.

Key Responsibilities
  • Obtain and verify patient information, including insurance details
  • Schedule radiology procedures efficiently and effectively
  • Manage medical records and maintain confidentiality
  • Provide excellent customer service and communication to patients and healthcare providers
  • Work collaboratively with the care team to achieve financial, clinical, and service goals
Requirements
  • High school diploma or equivalent required
  • Intermediate computer skills, including Microsoft Office and electronic health records
  • 1+ years of customer service or healthcare experience
  • Preferred qualifications include experience with EPIC and knowledge of radiology and medical terminology
What We Offer

As a Radiology Scheduler Call Center at UnitedHealth Group, you will enjoy a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. Our team is dedicated to delivering exceptional care and service to our patients, and we are committed to creating a positive and inclusive work environment.