Customer Experience Advisor

3 weeks ago


Macon, Georgia, United States Torrid Full time

Customer Service Representative

Torrid is looking for a Customer Service Representative to join our team. As a Sales Associate, you will provide exceptional customer experiences, drive sales growth, and maintain a positive store environment.

Key Accountabilities:

  • Deliver outstanding customer service, ensuring customers feel valued and satisfied;
  • Maintain a comprehensive knowledge of products, including features, benefits, and pricing;
  • Cover the sales floor, maintaining visual standards and addressing customer inquiries;
  • Process transactions accurately and efficiently, resolving any issues promptly;
  • Collaborate with colleagues to achieve sales goals and maintain a high level of customer satisfaction.

Compensation:

The estimated annual salary for this role is $42,000-$52,000, depending on location and experience. You will also receive benefits such as health insurance, paid time off, and opportunities for career advancement within the company.

About the Company:

Torrid is a leading fashion retailer specializing in trendy and affordable clothing for women. Our stores offer a fun and welcoming shopping environment, making us a great fit for those who enjoy working in retail and building strong relationships with customers.

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