Fragrance Advisor

At Belk, we are seeking a highly motivated Fragrance Advisor to join our team. This role is responsible for delivering exceptional customer service, driving sales growth, and ensuring a seamless shopping experience for our customers.

About the Role:

• Meet or exceed personal sales per hour goals.
• Provide expert advice on fragrances, skincare, and cosmetics.
• Execute successful promotions and special events.
• Drive sales through effective clienteling.
• Achieve assigned dollar line goal.
• Identify and reduce shrinkage in area.

Customer Service Expectations:

• Meet or exceed Sales Per Hour (SPH) goal.
• Meet or exceed credit application goals.
• Thank each customer by name following a purchase.
• Handle each transaction efficiently and accurately.
• Provide exceptional customer service to support Customer Satisfaction Surveys (CSS).

Additional Responsibilities:

• Maintain floor and stock areas consistent with store standards.
• Unpack new merchandise in a timely manner.
• Ensure timely set-up including signage for promotional events.
• Follow procedures for all systems.

Requirements:

• No education requirement.
• Experience in retail preferred.
• Excellent communication skills.
• Ability to work a flexible schedule, including evenings and weekends.

Estimated Salary: $35,000 - $45,000 per year, depending on location and experience.