Human Services Specialist

The Department of Family and Protective Services (DFPS) is a state agency responsible for protecting the vulnerable populations, including children, elderly, and individuals with disabilities. As a Human Services Technician, you will play a crucial role in providing support to DFPS caseworkers and supervisors in delivering essential services to clients.

This position involves working as an assistant to agency staff and supervisors in providing human services to Child Protective Services (CPS) clients. The key responsibilities include:

• Providing transportation for clients to and from appointments as requested by caseworkers and/or Unit Supervisor.
• Observing and/or supervising parent and child visits.
• Completing appropriate forms and documentation concerning client contact, including data entry into IMPACT and other agency systems.
• Maintaining out-going paper and/or electronic appointment calendar for scheduling requests made by caseworkers/supervisor.
• Performing various clerical duties such as typing, filing, faxing, copying, answering/receiving telephone inquiries, etc.

In addition, this position requires interacting routinely with Texas Department of Family and Protective Services (FPS) staff, representatives from various organizations, and the general public.

To be successful in this role, you must possess the following skills and qualifications:

• Knowledge of Child Protective Services.
• Knowledge of community resources.
• Ability to communicate effectively verbally and in writing.
• Ability to follow instructions.
• Ability to work effectively with others.
• Ability to supervise children of various ages.
• Ability to operate a personal computer, several software packages, and basic office equipment.

As a Human Services Technician with DFPS, you will enjoy a competitive salary and excellent benefits package, including:

• A median annual salary of $43,500 based on national averages for similar positions in Texas.
• 12 days of paid annual leave, 12 sick days, and potential to earn up to four days of administrative leave each year.
• Excellent health benefits.
• Special discounts on many products and services through the Discount Purchase Program.
• Lifetime monthly retirement annuity and Texa$aver 401(k) and 457 Programs under the Employees Retirement System of Texas.

At DFPS, we are committed to creating a work environment that promotes diversity, equity, and inclusion. We value our employees' contributions and offer opportunities for growth and development. If you are passionate about making a difference in the lives of vulnerable populations, join our team as a Human Services Technician.