Customer Service Associate

23 hours ago


Greenville, Pennsylvania, United States Family Dollar Full time
Customer Service Representative at Family Dollar

We are seeking a skilled and friendly Customer Service Representative to join our team at Family Dollar. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Greet customers and assist them with selection of merchandise, answering questions and making recommendations as needed.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Work collaboratively with store team members to achieve sales goals and maintain a high level of customer satisfaction.
  • Perform other duties as assigned by management, including restocking shelves, maintaining store displays, and participating in visual merchandising efforts.

Requirements:

  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and team members.
  • Ability to work in a fast-paced retail environment, with a focus on providing exceptional customer service.
  • Basic math skills and accuracy with handling cash and operating a cash register.
  • Ability to lift up to 25 pounds and stand for long periods of time.


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