Patient Service Representative
4 days ago
We are seeking a highly skilled Patient Service Specialist to join our team at Select Physical Therapy in Alexandria, VA. As a Patient Service Specialist, you will be responsible for managing the patient side and business side of our center, providing exceptional patient experiences, and ensuring seamless communication with patients, providers, and coworkers.
Responsibilities- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments in person or over the phone
- Regular communication with parties including attorney offices, insurance companies, translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with pertinent information about their next appointment as they check out
- Respond to requests for information from patients, providers, and coworkers
- High School Diploma/GED required
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing (including 10-key) throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity (near and distant) sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
Select Physical Therapy is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional patient experiences and ensuring seamless communication with patients, providers, and coworkers.
", "location": "Alexandria, VA", "type": "Fulltime", "hours": "Weekdays - two days a week (10am to 6:30pm) & three days a week (7am to 3:30pm)", "salary": "Starting at $18/hour (Pending experience)", "language_code": "en-US"}-
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