Fuel Station Associate

2 weeks ago

Bossier City, Louisiana, United States Brookshires Grocery Company. Full time

Fuel Station Associate

Location: Bossier City, LA

Company Overview: Brookshire Grocery Company (BGC) is a family-owned enterprise headquartered in Tyler, Texas, operating over 180 retail locations across Texas, Louisiana, and Arkansas, supported by three distribution centers and a corporate office. BGC is committed to providing its employees with one of the most extensive benefits packages in the industry, which includes medical, prescription drug, vision, dental, paid time off, stock ownership, a 401k retirement plan, incentive plans, employee discounts, educational scholarships, and access to a 205-acre outdoor recreation area.

Job Summary: The Fuel Station Associate is responsible for maintaining the fuel center and kiosk, overseeing fuel levels and deliveries. This role involves accurately processing customer transactions and ensuring the cash drawer is properly managed. The associate will also ensure that the fuel pumps and surrounding area are kept clean to promote a safe and sanitary environment.

Key Responsibilities:

  • Ensures accurate transaction totals for customers by effectively scanning and entering items.
  • Maintains an accurate cash count in the register at all times.
  • Monitors the fuel center for safety, reporting any suspicious activities, emergencies, or fuel spills.
  • Conducts inspections of fuel pumps, ensuring proper seals are in place and maintaining a hazard-free environment.
  • Handles customer inquiries via telephone and directs calls to the appropriate personnel.
  • Stays informed on payment policies and procedures related to various forms of payment.
  • Identifies maintenance needs in the parking lot and communicates any incidents or concerns to management.
  • Maintains inventory levels by generating reports and restocking as necessary.
  • Provides excellent customer service by greeting customers, addressing inquiries, and resolving complaints.
  • Ensures a clean and safe working environment by adhering to company safety protocols.
  • Responsible for compliance with local, state, and federal regulations regarding the sale of restricted items.

Knowledge, Skills, and Abilities:

  • Ability to accurately count and calculate for cash handling and sales transactions.
  • Strong communication skills, both written and verbal, to interact effectively with customers and team members.
  • Flexibility to work varied schedules, including nights, weekends, and holidays.

Education and Experience:

  • Must be at least 16 years of age.
  • TABC/LACT certification required where applicable.
  • Completion of Fuel Operator C training is necessary.
  • On-the-job training is typically provided.

Physical Requirements:

  • Regularly required to use close vision, distance vision, and depth perception.
  • Frequent sitting for extended periods.
  • Regularly required to communicate verbally and listen.
  • Frequent use of hands for reaching, touching, or handling.
  • Occasional lifting, pushing, or pulling of objects up to 40 lbs.
  • Occasional bending, kneeling, or squatting.
  • Attendance at work is essential.

Work Environment:

  • Work is primarily conducted in a fuel center.
  • Frequent exposure to outdoor temperatures and weather conditions.
  • Occasional exposure to wet or slippery surfaces.
  • Occasional exposure to cleaning agents and industrial odors.
  • Noise levels range from quiet to moderate.

Equal Opportunity Employer: Brookshire Grocery Company is dedicated to creating a safe, drug-free, and alcohol-free workplace. The Company is an Equal Opportunity Employer and makes employment decisions without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, military status, or any other trait protected by law.

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