Customer Service Representative

4 weeks ago

Nashua, New Hampshire, United States St. Mary's Bank Full time

At St. Mary's Bank, we're proud to be New Hampshire's- and the Nation's- first credit union, with over a century of commitment to the credit union philosophy of 'people helping people.'

As a cooperative financial institution, our success is directly tied to the success of our members. With a solid, stable financial institution like ours, we've created a work environment that rewards dedicated employees with benefits to help them achieve their personal and professional best.

The best jobs enrich your life with much more than just money. At St. Mary's Bank, we offer our employees highly competitive compensation packages. But that's just the beginning of what makes working on our team so rewarding. We believe in empowering our employees to do what they do best every day, and we encourage open communication and collaboration to drive quality and excellence in everything we do.

Our team is committed to delivering exceptional service to our members, and we're always looking for talented individuals who share our passion for providing best-in-market service. If you're a customer service representative with a proven track record in loan origination, sales, and member service, we'd love to hear from you.

We're looking for someone with a minimum of an Associate's degree, and at least one year of experience in a customer service role with a financial institution. If you have a proven ability to prioritize tasks, demonstrate time management, and apply analytical and problem-solving skills, we'd love to hear from you.

As a St. Mary's Bank employee, you'll have the opportunity to learn and grow with our company, and to make a real difference in the lives of our members. You'll be responsible for providing exceptional service to our members, offering products and services that meet their needs, and meeting cross-sell, deposit, and loan production goals.

We're a team that values professionalism, integrity, and a commitment to excellence. If you're looking for a challenging and rewarding career opportunity with a dynamic and growing financial institution, we'd love to hear from you.

**Estimated Salary:** $55,000 - $75,000 per year

**Job Requirements:**

  • Minimum of Associate's degree, desired
  • One year experience as a customer service representative with a financial institution
  • Proven track record in loan origination, sales, and member service
  • Knowledge of financial deposit and loan products
  • Proven ability to prioritize tasks, demonstrate time management, apply analytical/problem solving skills
  • Excellent written and verbal communication skills required
  • Present a professional image to the member and the community
  • Computer experience required with knowledge of Microsoft Office
  • Ability to take on varied assignments and work flexible schedule, including Saturdays

**Why Work at St. Mary's Bank?**

  • Opportunity to do what you do best every day
  • Opinions count
  • Fellow employees are committed to quality
  • Job is important
  • Directly connected to the company's mission
  • Opportunities to learn and grow
  • Opportunity- and a duty- to serve your community through volunteerism

**Job Description Format:**

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