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Hotel Cleaning Specialist

2 months ago

The Dalles, Oregon, United States MKM Hotels Full time
Job Summary

A Housekeeper is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

In some instances, this role would also be responsible for conducting 'deep cleaning' activities within the guest room in conjunction with preventative maintenance tasks.

Key Responsibilities
  • Provide Exceptional Guest Service
    • Approach all encounters with guests and employees in a friendly, service-oriented manner.
  • Maintain Cleanliness and Organization
    • Thoroughly clean and restock the required number of guest rooms per shift.
    • Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
    • Remove all trash and dirty linen from guest rooms.
  • Perform Deep Cleaning Tasks
    • May be required to disassemble furniture or items in the guest room to conduct deep cleaning.
    • Deep cleaning tasks may include, but are not limited to, changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.
  • Meet Hotel Standards
    • Always comply with Videni Concepts, LLC standards and regulations to encourage safe and efficient hotel operations.
Requirements
  • Education and Experience
    • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Skills and Abilities
    • Strong attention to detail.
    • Ability to communicate effectively with guests and team members verbally or in written form.
    • Must be able to convey information and ideas clearly.
    • Must be able to evaluate and select among alternative courses of action quickly and accurately.
    • Must work well in stressful, high-pressure situations.
Compensation

$16.50 hourly