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Store Associate

1 month ago

Detroit, Michigan, United States The Sherwin-Williams Company Full time
Job Title: Store Associate

This is a part-time role at The Sherwin-Williams Company, where you will play a crucial part in the success of our retail stores. As a Store Associate, you will work closely with customers to understand their needs and provide solutions that meet their expectations.

Key Responsibilities:
  • Provide exceptional customer service, ensuring high levels of satisfaction through excellent sales service
  • Assist customers in person and over the phone by determining their needs and presenting appropriate products and services
  • Build trust relationships with wholesale and retail customers, ensuring their needs are met and exceeded
  • Process sales transactions accurately and consistently, adhering to company policies and procedures
  • Follow and achieve sales goals on a monthly, quarterly, and yearly basis, contributing to the store's success
  • Maintain precise work order files and formulas, ensuring accuracy and efficiency
  • Pull appropriate products from the sales floor or warehouse, meeting customer demands
  • Tint and mix products, as needed, to customer specifications, providing a high-quality experience
  • Stock shelves and set up displays, maintaining a visually appealing store environment
  • Clean store equipment, ensuring a safe and efficient working environment
  • Load/unload delivery trucks, assisting with inventory management
  • Assist in making deliveries, as needed, providing excellent customer service
  • Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience
  • Remain knowledgeable on products offered, discussing available options with customers
  • Comply with inventory control procedures, ensuring accurate stock levels
  • Suggest ways to improve sales, contributing to the store's growth and success
Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
  • Have a valid, unrestricted Driver's License
  • Have at least a High School diploma or GED
  • Have at least one (1) year experience working in a delivery, retail, or customer service position
  • Have previous work experience selling paint and paint-related products
  • Have previous work experience operating tinting and mixing equipment
  • Ability to read, write, comprehend, and communicate in more than one language
  • Ability to read, write, comprehend, and communicate in Spanish