Business Development Associate
3 days ago
At ORS Nasco, we strive to deliver exceptional products and services to our customers. Our goal is to create a dynamic and collaborative work environment where creativity and teamwork thrive.
You will be part of our inside sales team, focused on new customer acquisition and revitalizing accounts. With your excellent communication skills and proactive approach, you will turn warm leads into relationships while ensuring our existing customers feel valued and engaged.
We estimate the salary for this role to be around $60,000 - $80,000 per year, depending on experience and location.
Key Responsibilities:
- IDentify and prioritize customer accounts for outreach using industry-leading AI engagement tool to successfully grow business.
- Collaborate with the sales team to develop effective strategies for new customer acquisition, account reactivation, and churn reduction.
- Conduct outbound calls to effectively re-engage customers, problem solve and identify their needs.
- Proactively reach out to at-risk existing customers to gather feedback and address any concerns after they escalate.
- Collaborate with the customer care and sales teams to implement strategies that enhance customer satisfaction and loyalty.
- Build and maintain strong relationships with customers through effective communication and follow-up.
- Understand customer pain points and provide tailored solutions to address their challenges.
- Provide regular updates to the sales management team on progress toward goals and key insights from customer interactions.
Qualifications:
- Industry experience preferred but not required due to our industry-leading AI technology that helps accelerate new employee onboarding.
- Strong ability to conduct outbound calls and engage effectively with B2B customers.
- Excellent verbal and written communication skills.
- Self-motivated, goal-oriented, and able to work independently.
- Proficiency in Microsoft Office Suite.
- A positive attitude and a willingness to learn and grow.
About Us:
We are committed to providing a safe and healthy work environment, free from alcohol and drug misuse. We require all employees to adhere to this policy.
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