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Sportsplex Registration Coordinator

1 month ago

Orlando, Florida, United States AdventHealth Full time

Job Summary:

As a Registration Representative at AdventHealth Sports Medicine & Rehab, you will play a vital role in ensuring seamless patient experiences. Your primary responsibility will be to register patients for various services, verify benefits, and account information to ensure accurate billing and protect the financial standing of the facility.

Key Responsibilities:

  • Greets patients and guests in a helpful and courteous manner, extending exemplary customer service.
  • Registers patients for services, ensuring accurate demographics and account information.
  • Performs eligibility and benefits verification, utilizing online tools to ensure accuracy.
  • Assists with incoming telephone calls and visitors, routing them to appropriate personnel.
  • Maintains schedule flexibility and effective time management to minimize unauthorized overtime.

Requirements:

  • Ability to work in a fast-paced environment with excellent communication and interpersonal skills.
  • Strong attention to detail and ability to maintain accuracy in patient information.
  • Proficiency in utilizing online tools and technology to verify benefits and account information.
  • Ability to work effectively in a team environment, prioritizing tasks and managing time efficiently.

About AdventHealth:

AdventHealth is a place where you can thrive professionally and grow spiritually. We believe in the wholeness of each person and serve to uplift others in body, mind, and spirit. Our mission is to extend the healing ministry of Christ, and we strive to create a culture of compassion, empathy, and respect.