Fitness Experience Coordinator

1 week ago


Vail, Colorado, United States VASA Fitness Full time
{"title": "Member Experience Specialist", "description": "Deliver Exceptional Guest and Member Experiences

At VASA Fitness, we're committed to creating an uplifting experience for everyone. As a Member Experience Specialist, you'll play a vital role in delivering a fun and meaningful experience to our members and guests every visit.

Key Responsibilities:

  • Provide exceptional guest and member service, ensuring a warm and welcoming atmosphere in our clubs.
  • Anticipate and respond to guest and member needs, providing clear direction and accurate information.
  • Sell memberships, help members upgrade, and book personal training consultations.
  • Consistently find ways to improve the guest and member experience by sharing feedback with leadership and collaborating with your team.

Operational Standards

Execute daily responsibilities to VASA's high standards, following guest and member check-in processes and procedures, completing daily cleaning and hourly club walks, restocking merchandise, and processing REVIVE sales.

Benefits

We offer a competitive benefits package, including healthcare benefits for employees who work 20+ hours per week, two complimentary gym memberships, and 401k options.

Join Our Team

At VASA Fitness, we're passionate about creating a supportive community where lives are changed through authentic connections. If you're a team player who is passionate about delivering exceptional guest and member experiences, we'd love to hear from you

"}

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