Alarm Monitor

3 weeks ago


Battle Creek, Michigan, United States VetJobs Full time
Job Description

Veterans, Transitioning Military, National Guard Members, Military Spouses, and Caregivers of War Wounded are encouraged to apply for this position.

Job Overview

This position involves monitoring Force Protection Services and contract guard radio traffic, receiving emergency and non-emergency phone calls, and monitoring security alarm systems in Federal Buildings across the United States and its territories.

Responsibilities
  • Monitor Force Protection Services and radio traffic while coordinating responses to emergency and non-emergency situations.
  • Communicate audio messages via radio and telephone.
  • Coordinate law enforcement and public safety personnel activities.
  • Transfer public safety information.
  • Answer questions and update client records.
  • Think and act quickly, calmly, and accurately in emergency situations and under stressful circumstances.
  • Log all calls in a database, including required details of each call.
  • Keep additional detailed logs to maintain accurate records of alarm use, ensure officer safety, and allow for precise and efficient communications among coworkers.
  • Operate multi-channel radio and telephone dispatch equipment.
  • Access Federal, State, and local databases and maintain compliance regulations and procedures.
  • Assist with quality review of events created by fellow dispatchers.
  • Monitor alarms received and keep records based on unique accounts.
  • Proficiently perform administrative tasks on a desktop computer and notify management of any technological issues.
  • Monitor in-house closed-circuit television (CCTV) cameras.
  • Perform dispatching duties for other locations in the event of a failure.
  • Assist in the training of dispatcher trainees.
  • Routinely test alarms, communication systems, and other devices.
Qualifications
  • US Citizenship Required.
  • Candidates will need to undergo a background check.
  • Valid driver's license and reliable transportation required.
  • High School diploma or GED.
  • Ability to work under stress and respond to emergency communications.
  • Excellent communication and phone skills.
  • Ability to handle filing and other administrative duties.
  • Existing dispatch or use of a multi-system phone system is preferred, but on-the-job training is provided.
Benefits
  • Constellis offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package.
  • Medical, Vision & Dental Insurance.
  • Paid Time-Off Program & Company Paid Holidays.
  • 401(k) Retirement Plan.
  • Insurance: Basic Life & Supplemental Life.
  • Health & Dependent Care Flexible Spending Accounts.
  • Short-Term & Long-Term Disability.
  • Personal Development & Learning Opportunities.
  • On-the-job Training, Skills Development & Certifications.
  • Employee Referral Program.
  • Corporate Sponsored Events & Community Outreach.
Working Conditions

Business work hours are 24/7. Work is typically based in a busy office environment and subject to frequent interruptions. Local travel, weekends, holidays, or participation in shift work may be requested.

Physical Requirements

Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves extended periods of sitting while engaged with a computer terminal or phone. Must have close visual and audio acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; determining the accuracy, neatness, and thoroughness of work; or to make general observations of facilities or structures. Must meet all physical and psychological standards as required by the contract.


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