Technical Services Internship Opportunity

5 days ago


Portland, Maine, United States Tyler Technologies Full time
Technical Services Internship

At Tyler Technologies, we are seeking a highly motivated and detail-oriented Technical Services Intern to join our team in Yarmouth, ME. As a Technical Services Intern, you will have the opportunity to gain hands-on experience in supporting clients of a high-tech software company.

Key Responsibilities:
  • Assist staff with closing customer IT support tickets for our clients
  • Develop and implement time efficiency processes and tools
  • Install and configure software
  • Prepare and modify system and process documentation
  • Research and implement sand-box environments for testing, training, and troubleshooting
  • Resolve server and software configuration issues in a team environment
  • Take inbound support requests from internal and external clients
Requirements:
  • Basic knowledge of server hardware and network configurations
  • Basic knowledge of Microsoft server operating systems (Windows Server 2008/2012, SQL Server 2008/2012)
  • Basic knowledge of Windows Active Directory Services
  • Basic knowledge of writing SQL queries
  • Strong customer service skills
About Tyler Technologies:

We are a leading provider of software solutions for local government and school districts. Our innovative software helps centralize data and connect organizations. As a Technical Services Intern, you will have the opportunity to work with our financial management solutions and help integrate them with human resources, revenue management, tax billing, and asset management.

We are proud to be an affirmative action/equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.



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